Accessibility

Continuing Education

We will take reasonable steps to accommodate customer requests for disability accommodations in accordance with the Americans with Disabilities Act (ADA). Requests for accommodations related to continuing education courses may be submitted via email to ce@bencaldwelllabs.com. Many accessibility features are already included in modern web browsers. All of our videos are closed-captioned. Requests are evaluated on a case-by-case basis, and the CE Director makes a final determination on what accommodations will be offered. While we aim to provide reasonable accessibility for all of our offerings, accommodations may take up to 90 days to provide.

Exam Prep

For exam prep courses, in addition to taking reasonable steps to accommodate customer requests for disability accommodations in accordance with the Americans with Disabilities Act (ADA), we will make reasonable efforts to align our accommodations with those authorized for your actual exam. For example, if you have an accommodations letter from the testing provider authorizing 50% additional time on your exam, we typically can provide mock exams with that same time allowance. Please submit a copy of your accommodation letter to support@bencaldwelllabs.com. All videos in our exam prep courses are closed-captioned. Requests for additional accommodations will be evaluated on a case-by-case basis. While we aim to provide reasonable accessibility for all of our offerings, accommodations may take up to 90 days to provide.