Shipping

Shipping options

When you purchase books from us, you have multiple shipping options: 

Standard shipping means that your order will typically be shipped 3-5 business days after the order is placed, and will be delivered another 2-5 business days later, depending on your location. Standard shipping is free within the continental US as of August 1, 2022, though this is subject to change without notice.

Expedited shipping means that your order will typically be shipped 2-3 business days after the order is placed, and will be delivered another 1-3 business days later, depending on your location.

Priority shipping is our fastest shipping option, and is not available for all products. With priority shipping, your order will typically be shipped by the end of the next business day, and will be delivered another 1-2 business days later, depending on your location. 

These are general guidelines and not guaranteed timeframes. Orders of our physical products are fulfilled by multiple partners, including Amazon and Deliverr. Your order may arrive in packages with their branding.

Returns

If you ordered a book from our web site and it arrived with damage or defects, it can be returned in new condition within 7 days of delivery. Contact us at support@bencaldwelllabs.com for return authorization.

Digital downloads

Digital downloads are delivered via a download link sent to the email address you provided at purchase. Generally speaking, the download link is sent within 15 minutes of purchase. However, in some cases email servers will delay delivery by up to 24 hours. If you have not received your download link within 24 hours, please check your Spam or Junk folders to see whether the link has been routed there.